Cookie Policy
Last updated: January 15, 2026
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to website owners.
Cookies may be either "persistent" cookies or "session" cookies. Persistent cookies remain on your device for a set period or until you delete them, while session cookies are deleted as soon as you close your browser.
2. How We Use Cookies
SRC Software uses cookies and similar tracking technologies for the following purposes:
- Authentication: To recognize you when you log in and keep you signed in during your session.
- Security: To detect and prevent fraudulent activity and protect your account.
- Preferences: To remember your settings, language preferences, and display choices.
- Performance: To understand how our Service is used and identify areas for improvement.
- Analytics: To collect anonymous usage statistics that help us optimize our platform.
- Functionality: To enable core features like shopping cart, billing, and inventory management.
3. Types of Cookies We Use
3.1 Essential Cookies (Strictly Necessary)
These cookies are necessary for the Service to function and cannot be disabled in our systems.
| Cookie Name | Purpose | Duration |
|---|---|---|
| SRC_SESSION | Maintains your login session | Session |
| SRC_AUTH | Authentication token for security | 24 hours |
| SRC_CSRF | Prevents cross-site request forgery | Session |
| SRC_CONSENT | Stores your cookie preferences | 1 year |
3.2 Functional Cookies (Preferences)
These cookies enable enhanced functionality and personalization.
| Cookie Name | Purpose | Duration |
|---|---|---|
| SRC_LANG | Remembers your language preference | 30 days |
| SRC_THEME | Stores dark/light mode preference | 30 days |
| SRC_DASHBOARD | Remembers dashboard layout settings | 7 days |
3.3 Analytics Cookies (Performance)
These cookies help us understand how users interact with our Service.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - User identification | 2 years |
| _ga_SRC | Google Analytics - Session data | 24 hours |
| SRC_ANALYTICS | Internal usage analytics | 30 days |
4. Third-Party Cookies
Some cookies are placed by third-party services we use:
- Google Analytics: Helps us understand website traffic and usage patterns. Google Privacy Policy
- Razorpay/Stripe: Payment processing cookies for secure transactions.
- Intercom/Zendesk: Customer support chat functionality (if implemented).
We do not control these third-party cookies. Please refer to their respective privacy policies for details.
5. How to Manage Cookies
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View cookies stored on your device and delete them individually.
- Block third-party cookies.
- Block cookies from specific websites.
- Block all cookies from being set.
- Delete all cookies when you close your browser.
5.2 Browser-Specific Instructions
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Cookies and site permissions → Manage cookies
- Opera: Settings → Privacy & Security → Cookies
5.3 Cookie Consent Tool
When you first visit our website, you will see a cookie consent banner allowing you to accept or customize your cookie preferences. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.
Important: Blocking essential cookies may prevent you from logging in or using core features of our Service. We recommend keeping essential cookies enabled for proper functionality.
6. Our Cookie Consent Banner
When you visit our website for the first time, you will see a cookie consent banner that looks like this:
This website uses cookies
We use cookies to improve your experience. By continuing, you agree to our use of cookies.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Questions About Cookies?
If you have any questions about our use of cookies, please contact our Data Protection Officer.